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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Bohan

September 3, 2025

5  out of  5
rating by Christopher Bohan
"The people at Ragor State Farm have been incredible! The fastest, friendliest insurance company I have ever encountered. A human being answers the phone with kindness and a desire to help. Each and every encounter with Ragor Insurance has affirmed my decision to switch to them a few years ago. No looking back - I will be with Ragor State Farm for life!"
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Todd Sheppard

August 28, 2025

5  out of  5
rating by Todd Sheppard
"Justin is a wealth of information. We've always worked with him directly with fantastic results for our home and automotive insurance. Would definitely recommend, plus, he's based in our neighborhood!"
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Justin May

August 28, 2025

5  out of  5
rating by Justin May
"I’ve known Justin and his team for over a decade. I was an insurance agent for a long time and my standards are high. When I left my agency, I had a lot of places I could have placed my personal business. The decision to pick Justin Ragor’s office was an easy one that was never in question. I understand what is in an agent’s control and what isn’t. What I need from my agent is: 1. Prompt attention to my needs as a customer 2. Honesty I made the right call placing my business with Justin’s agency because I know what I expect from my agent and that’s exactly what I get with his office. If you care about the things I care about, I would highly recommend Justin Ragor State Farm."
We responded:
"Justin - truly appreciate you sharing your experience with how my office operates. I truly value your business and trust!"
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Brian Stockwell

August 24, 2025

1  out of  5
rating by Brian Stockwell
"Had my homeowner’s policy since 2001 through Steve Campanella, who was great, and never filed a claim. I had a new roof put on in 2021. In 2024 Ragor Insurance said an insurance survey showed I need a new roof or my policy would be cancelled. I supplied a copy of the roofer invoice to Matt and requested another survey, as it is obvious I have a new roof. I never heard back from anyone and was dropped. Incompetent and unprofessional."
We responded:
"Thank you for taking the time to share your feedback, Brian. Our goal is always to provide a high level of service and support to our customers so they want to remain with my office indefinitely. I will be reaching out directly offline so we can talk through your concerns and review the situation together. I look forward to that conversation. - Justin"
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Amy Ridgeway

June 14, 2025

5  out of  5
rating by Amy Ridgeway
"Huge thanks to Justin for making the switch to State Farm easy and efficient! Always quick to return phone calls and e-mails."
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Armand Accordino

June 13, 2025

5  out of  5
rating by Armand Accordino
"My State Farm experience was great. They really came thru with homeowner's insurance. Matthew's smart, no-pressure approach made the decision easy and they were less expensive."
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Elliott Taylor

June 6, 2025

1  out of  5
rating by Elliott Taylor
"Very disappointed in the service from this office; they do not respond to emails. The people who answer the phones are rude, and they are incredibly unhelpful when you are already going through the stressful situation of a loss claim. I would hignly not recommend this office"
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Ahmet Kayhan Öğretir

June 5, 2025

5  out of  5
rating by Ahmet Kayhan Öğretir
"Matthew was great helping me. Definitely the right guy to work with."
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Jody Cardo

May 30, 2025

2  out of  5
rating by Jody Cardo
"I secured insurance for an investment condo with this agency last year and upon renewal this year, things got a bit dicey. Not only did rates increase by ~50% (yes, I've heard not unusual these days). However, after increasing the amount of insurance coverage, the rate quoted is not what my bills reflect nor the documents received, not even on the State Farm app. I inquired with the agent, Jennifer, and also asked for updated documents with "correct" rates, yet am still awaiting after one week. Accurate documentation should never be an issue nor having the bill rate reflect what a customer agreed to in a revised quote. Make sure you review your documentation!"
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Ryan Riggs

February 3, 2025

5  out of  5
rating by Ryan Riggs
"Justin and his agency are a tremendous wealth of knowledge. They are easy to work with and provide great advice. Justins experience is helpful when making decisions about policies and coverage."
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Mike Murtz

January 29, 2025

5  out of  5
rating by Mike Murtz
"Quickly handled my insurance transfer. I Recommend."
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Valerie Rose O'Brien

January 28, 2025

5  out of  5
rating by Valerie Rose O'Brien
"Great price, easy experience—so grateful for their help and great customer service!"
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Emmy Eichelberger

January 21, 2025

5  out of  5
rating by Emmy Eichelberger
"Matthew and Justin were very helpful in transitioning our insurance over to State Farm! And answered every question that I had."
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Ashley Kohler

January 16, 2025

5  out of  5
rating by Ashley Kohler
"Cannot say enough about Matthew Kerrigan! He has been a tremendous help switching everything over to State Farm! He was able to help with everything via email and was very prompt and thorough with his responses! I would absolutely recommend State Farm if you’re looking for 10/10 service!"
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Elliott Taylor

December 22, 2024

5  out of  5
rating by Elliott Taylor
"Justin and Matthew are five-star all the way. They go above and beyond to help, communication is excellent. I made the transfer to this State Farm office after another office had my account just messed up beyond belief, they rectified it within 48 hours and even got me a refund."
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Steve Scheinost

December 20, 2024

5  out of  5
rating by Steve Scheinost
"These guys are GREAT - especially Keith! I have a few businesses in the area, and too many 11th hour requests for most to handle. When I call they respond quickly, are thorough, and always make me laugh. Great agency, and Keith is THE GUY! Cheers to a job(s) well done (and more new policies in 2025)!!"
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john keefe

December 18, 2024

5  out of  5
rating by john keefe
"Excellent experience and attentive service! The entire team is outstanding but Matt is truly amazing. He is very informative and helpful every step along the way! Thanks for all your extra hard work."
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Noam Lahav

December 11, 2024

5  out of  5
rating by Noam Lahav
"Excelent support, responsible and realiability."
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Jose Del Pozo

December 10, 2024

5  out of  5
rating by Jose Del Pozo
"Very professional and always willing to help. Excellent service. Definitely will continue working with him in the future."
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Claudia Marimberga

December 5, 2024

5  out of  5
rating by Claudia Marimberga
"Jennifer was pleasant and efficient!"
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jessica hutchinson

December 5, 2024

5  out of  5
rating by jessica hutchinson
"Absolutely the best experience ever with an insurance company! So glad we switched over to State Farm! Matthew hands down is the coolest guy to work with for Home insurance ! Justin got everything together for me for my auto insurance super fast and , I got some really good discounts!"
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Erica Neely

December 4, 2024

5  out of  5
rating by Erica Neely
"I haven't interacted directly with Justin, but I worked with one of his people, Matthew, to get my home and auto policies updated after I moved from Kansas to Ohio. He drafted up policies based on what I had in Kansas and then talked to me about anything I wanted to change; he also brought up some features that might be good to update. He was very responsive and easy to work with; it felt like he replied practically before I sent my emails! I've always had good experiences with State Farm agents and Matthew certainly continues that pattern!"
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Trudy Bouch

December 3, 2024

5  out of  5
rating by Trudy Bouch
"Very good experience with Mathew, gave me good advice regarding monthly payments for my auto insurance and automatic payments. He was very friendly and helpful."
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Erick Franco

November 27, 2024

5  out of  5
rating by Erick Franco
"Thank you state farm and the staff very professional and patient no one can beat the prices higher recommended thank you again guys !!!"
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Constance Dean

November 27, 2024

5  out of  5
rating by Constance Dean
"Such a great team up here Keith is always so helpful."
We responded:
"Constance - thanks for sharing your feedback regarding our team. We really enjoy working with you!"