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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Whitfield

Justin Whitfield

August 14, 2026

5  out of  5
rating by Justin Whitfield
"If you're looking for Homeowners insurance in Ohio I highly recommend Matthew Kerrigan with Justin Ragor's Agency with State Farm. Matthew has been very responsive and he gets me the information I need very quickly and with the clarity I need. Also he was able to get me a very low premium!"
We responded:
"Justin, thanks for putting in a good word for us! It's great to hear that Matthew has been responsive and clear in providing the information you need. We're delighted that he could assist you with a low premium for your homeowners insurance. If you ever have more questions or need further assistance, feel free to reach out to our team."
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Rachel McClarren Bowman

August 12, 2026

5  out of  5
rating by Rachel McClarren Bowman
"Matt assisted me in determining if it was the best time to make a change on my insurance. Due to my accident, he advised me with a plan and I will be coming back. It’s refreshing to see a salesman who is looking out for the customer and not to just to make a sale."
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John Anthony

August 11, 2026

5  out of  5
rating by John Anthony
"Matt was super helpful and knowledgeable. He exceeded all my expectations. I am very pleased by his customer service and professionalism. I feel much less stressed after talking to him! Excellent experience, highly recommend."
We responded:
"Thank you, John, for your recommendation and for sharing your experience with Matt. It's great to hear that his knowledge and professionalism helped alleviate your stress and exceeded your expectations. We're here to assist with any of your insurance needs, so feel free to reach out anytime."
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Natalie Campanella

August 5, 2026

5  out of  5
rating by Natalie Campanella
"Staff is very friendly and more than efficient with time a responses. I am glad I made the switch!"
We responded:
"What a pleasure it is to hear from you, Natalie! We're delighted to hear that our team's friendliness and efficiency made your switch worthwhile. If you ever need assistance with your insurance coverage, feel free to reach out to us."
Profile photo of John Chapman

John Chapman

August 5, 2026

5  out of  5
rating by John Chapman
"Excellent service in helping put new auto on policy and delete sold one. Thanks for your help!"
We responded:
"John, thank you for letting us know about your experience! We're glad to hear that our team could assist you with updating your auto policy efficiently. If you have any more insurance needs in the future, feel free to reach out to us."
Profile photo of john aron

john aron

July 30, 2026

5  out of  5
rating by john aron
"Justin Ragor and his office staff are extremely friendly, professional and efficient. It is a pleasure to do business with them. Questions I had were explained to my satisfaction.
It is very easy to recommend this group as they are outstanding."
We responded:
"Thank you, John, for your recommendation and for emphasizing the professionalism and efficiency of the team. We're pleased to hear that your questions were addressed to your satisfaction and that you enjoy working with us. If you have any more questions or need assistance with your insurance coverage, please feel free to reach out."
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korey kane

July 27, 2026

5  out of  5
rating by korey kane
"Friendly staff! Overall great experience.Quick and easy to get the quotes that I need for any product that I have questions on."
We responded:
"Thanks Korey - we appreciate your business!"
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Anthony Herrera

July 24, 2026

5  out of  5
rating by Anthony Herrera
"No hassle, friendly, prompt and professional service. Highly recommended.

Justin was patient and thorough when going through all the available options without being pushy.

Easy to talk to and extremely knowledgeable.

His team (Matthew, in particular) was also very helpful."
We responded:
"Anthony, it's great to hear that you found our service friendly and professional, and that Justin was able to guide you through your options with patience and thoroughness. We're also glad that Matthew and the rest of our team could assist you effectively. If you ever need further assistance with your insurance needs, feel free to reach out."
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roberta wilson

July 23, 2026

5  out of  5
rating by roberta wilson
"Always willing to help and go the extra mile
to make sure you are receiving the best available care."
We responded:
"Roberta, we're grateful for your recognition of our team's dedication to going the extra mile in ensuring you receive the best care. If you ever have any questions or need assistance with your insurance needs, don't hesitate to reach out. "
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John Daly

July 22, 2026

5  out of  5
rating by John Daly
"Fantastic customer service. Very easy to do business with!"
We responded:
"A simple and stress-free experience is exactly what we aim to provide, John. We’re thankful you recognized our team’s dedication to great customer service and appreciate your trust in us."
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Lindav Gallagher

July 21, 2026

5  out of  5
rating by Lindav Gallagher
"I want to Thank Matt for all his help he has answered all my questions I appreciate him so much greatly appreciate your help"
We responded:
"Lindav, we're so happy to hear that Matt was able to assist you and answer all your questions! Our team is always here to help with your insurance needs, so don’t hesitate to reach out anytime. Thanks again!"
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chanu sunku

July 17, 2026

5  out of  5
rating by chanu sunku
"Been with them for 2 years now. Quick responses, always friendly, and pricing is hard to beat. would recommend."
We responded:
"Two years of trust means a lot to our team, Chanu! We’re so grateful to hear that our service and competitive options have helped make your insurance experience a positive one. Thank you for your recommendation!"
Profile photo of David Trigg

David Trigg

July 17, 2026

5  out of  5
rating by David Trigg
"I ran into a financial hiccup and wasn't able able to pay my insurance premiums for the month .. Justin and his office went the extra mile to help me out and was able to work out a repayment plan and keep my insurance vary thankful for the help"
We responded:
"We’re always here to help find a path forward, David. It’s wonderful to know our team was able to provide guidance and support while helping you maintain your coverage. We appreciate you sharing your experience!"
Profile photo of Kaley Shields

Kaley Shields

July 9, 2026

5  out of  5
rating by Kaley Shields
"This team is always very kind, helpful, and prompt in service. I appreciate all the changes they’ve helped me with throughout the years. Definitely recommend!"
We responded:
"Thank you, Kaley, for your recommendation and for highlighting the kindness and promptness of our team. We're grateful for the opportunity to assist you with your insurance needs over the years. "
Profile photo of yusuf Farah

yusuf Farah

July 9, 2026

5  out of  5
rating by yusuf Farah
"Excellent for auto insurance and home insurance."
We responded:
"We're glad to hear that you found our services for auto and home insurance excellent. If you have any questions or need further assistance, feel free to reach out. "
Profile photo of Tiffany Jakimyszyn

Tiffany Jakimyszyn

July 2, 2026

5  out of  5
rating by Tiffany Jakimyszyn
"Justin and his team are always helpful and kind."
We responded:
"Thanks so much, Tiffany! We’re so happy we had the opportunity to help you. Your feedback truly means a lot to us, and we look forward to continuing to provide the service you deserve."
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joe rautenstrauch

July 1, 2026

5  out of  5
rating by joe rautenstrauch
"Easy process to get renters insurance. No problems over 3 years of use. Highly recommend."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you! Thank you, Joe, for your feedback! "
Profile photo of Ashley Robinson

Ashley Robinson

June 30, 2026

5  out of  5
rating by Ashley Robinson
"Matthew was great to work with. Made changing insurances really easy. Answered all of my many questions and more!"
We responded:
"Ashley, thanks for taking the time to share this! We’re happy Matthew could support you through the transition and make everything go smoothly."
Profile photo of Kat Kurtz

Kat Kurtz

June 30, 2026

5  out of  5
rating by Kat Kurtz
"Justin and his team are always phenomenal. I get quick and helpful customer service every time I call with questions or issues. I'm always impressed with them - they provide level of service that is rare today."
We responded:
"Thank you, Kat! We’re glad our team has been able to provide the quick, reliable service you deserve. Your support truly means a lot."
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Joanne Lipa

June 28, 2026

5  out of  5
rating by Joanne Lipa
"Spoke with a representative named chris when I called in. He was able to give me a quote for auto insurance once I called in and he obtained my information . He was very courteous. Thank you ."
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us!
"
Profile photo of Josett Watters

Josett Watters

June 23, 2026

5  out of  5
rating by Josett Watters
"Always so helpful answers all my questions"
We responded:
"Josett, this means a lot to us. We’re happy our team could support you and make sure you felt comfortable with all your questions. "
Profile photo of Joseph Manning

Joseph Manning

June 19, 2026

5  out of  5
rating by Joseph Manning
"Great person. Helped me out tremendously ,he definitely knows his stuff!! 👋 thanks Justin. 10 stars 🌟"
We responded:
"Thank you, Joseph, for your generous words and the 10 stars! I'm glad I could assist you and that you found my expertise helpful. If you need anything else, feel free to reach out."
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EDY Wholesale

June 17, 2026

5  out of  5
rating by EDY Wholesale
"Amazing agent. Amazing team."
We responded:
"Thanks so much for the feedback. We’re glad our team could provide a positive experience for you, and we’re always just a message away if you need help."
Profile photo of Connor Rachford

Connor Rachford

June 17, 2026

5  out of  5
rating by Connor Rachford
"Had an incredible experience with Matthew. He was efficient, friendly and able to solve all of problems. Highly recommend."
We responded:
"Thank you, Connor, for sharing your experience with Matthew. It's great to hear that he was efficient and friendly while addressing your needs. We appreciate your recommendation!"
Profile photo of Noah Curtis

Noah Curtis

June 16, 2026

5  out of  5
rating by Noah Curtis
"Matthew is always a pleasure to work with!"
We responded:
"Thank you, Noah, for the 5-star review! We're glad to hear that working with Matthew has been a positive experience for you. If you need any further assistance, feel free to reach out."